It may still feel like summer, but for shoppers, back-to-school is already in motion. For retailers, this isn’t just about backpacks and binders—it’s a key window to acquire new customers, test strategies, and fine-tune campaigns before the Black Friday and Cyber Monday rush.
In this blog, you’ll discover five high-impact tactics to drive engagement, increase sales, and build loyalty during back-to-school and beyond.
1. Watch the Trends That Are Shaping Shopper Behavior
Consumer behavior is shifting, and marketers need to stay ahead of how back-to-school spending is evolving in the US and UK.
US outlook: Growth is slowing. K–12 spending is expected to hit $49.91B, with college sales at $34.60B. With less overall spend, brands need to deliver more value in every interaction.
UK outlook: Consumer confidence is improving slightly, but inflation and global uncertainty are keeping shoppers cautious. Messaging that acknowledges this mindset—and delivers clear value—will resonate most.
Smart shopping habits: Shoppers are spreading out purchases, waiting for sales, and trading down on brands. Highlight savings early and often, lean into loyalty benefits, and emphasize value across channels.
Parents are still willing to splurge: 62% of parents say their kids influence their spending, and 57% say they’ll splurge on first-day outfits. Focus on key categories like clothing and accessories, and offer flexible payment options like buy-now-pay-later.
eCommerce continues to rise: More shoppers are turning online for school essentials. Ensure your digital experience is mobile-optimized, easy to navigate, and delivers seamless promotions.
2. Build a Smooth Omnichannel Experience
In-store shopping still plays a role, but digital is driving growth. In fact, eCommerce will drive more than 80% of YOY back-to-school growth in the US—and 70% of shoppers plan to shop both online and in-store.
Take The Very Group, for example. Their marketing team extended email creative into SMS, using behavioral data to showcase the most-viewed products and layering on social proof once engagement passed a certain threshold to create FOMO.

A true omnichannel experience goes beyond mobile. Toolstation brought this to life by adding local maps and real-time inventory based on each customer’s nearest store. This made it easy for shoppers to find what they needed and encouraged in-store pickup, creating a connected digital-to-physical journey that drove engagement.
